Greater Manchester’s Bee Network has reached a significant milestone, marking one year since it became the first area in nearly 40 years to bring buses back under local control.
Over 58 million journeys have been made on the network since its launch in Bolton, Wigan, and parts of Salford and Bury.
The increased reliability and affordability of bus services have helped boost passenger numbers by 5%, equating to nearly seven million more journeys.
Improved public transport is seen as a key factor in unlocking Greater Manchester’s potential, connecting people to jobs, education, and leisure opportunities. Better public transport also supports housing growth, social inclusion, and healthy lifestyles.
The franchising model is helping to deliver an integrated transport system, linking buses with Metrolink, walking, cycling, and wheeling routes.
Revenue from the network has also exceeded expectations, with bus fares bringing in over 20 million GBP, 3 million GBP more than forecast. Additionally, franchising has proved cost-effective, with services costing a third less per kilometre than under the previous system.
Key Benefits of the Bee Network
Several key improvements have been noted since the Bee Network’s launch:
Increased Punctuality: Buses in the first areas under local control have achieved an average punctuality rate of 86.5%, compared to 70.5% before franchising.
Modern Bus Fleet: The average age of buses in Bolton, Wigan, and parts of Salford and Bury is now 4.7 years, down from 8.6 years in 2018. There are 540 buses less than a year old, including 100 electric vehicles. Electric buses now make up 10% of the fleet, a figure set to rise to 15% in January.
Night Bus Services: A trial of night bus services has been launched, connecting Manchester with Leigh and Bolton via Salford. The trial is aimed at supporting the night-time economy by offering 24/7 services on key routes.
Increased Satisfaction: Customer satisfaction with fares has risen from 63% in 2022 to a record high of 82%.
App Enhancements: The Bee Network app allows users to buy combined bus and tram tickets, plan journeys, track buses, and give feedback.
Greater Manchester Mayor Andy Burnham said:One year ago today we made history as the first area to start to bring our buses back under local control for the first time in nearly 40 years. I am really pleased at the progress we have made, with services in Bolton, Wigan and parts of Salford and Bury now significantly more reliable than before and record numbers of passengers using the Bee Network.
In addition to enhancing transport connections, the Bee Network is creating and securing jobs in Greater Manchester and across the UK. Operators such as Go North West and Diamond Bus have increased employment, including apprenticeships in driving and engineering. Bus manufacturer Mellors, based in Rochdale, has also benefited from new contracts, creating 15 apprentice roles.
Future Plans
The network’s continued expansion will see further improvements, with additional buses and timetable changes planned for January and March. The final phase of bus franchising will take effect on 5 January, covering the remaining 50% of Greater Manchester’s bus services.
The trial of night buses is also helping boost the local economy by supporting those working or enjoying the city’s night-time industries. The introduction of more TravelSafe Support and Enforcement Officers is ensuring safety remains a priority as the network grows.
