As cities around the world continue their digital transformation, there is increasing demand in crucial sectors for smart technologies that deliver real benefits, and public transport is no exception. Switchio’s comprehensive white-label solution for contactless EMV payments gives operators across a variety of transit platforms a powerful tool for managing passenger fares and tracking line occupancy. The solution is built around a secure open-loop switch that automatically aggregates payments and routes them to multiple acquirers, resulting in reduced transaction processing fees; operators can easily change acquirers or add new ones as needed. The system also supports different fare models and a wide range of EMV terminal hardware options.
Among the more tangible benefits of digitalisation are the elimination of outdated paper ticketing systems and the expense of servicing and maintaining mechanical vending machines and validators. Cash handling activities and related employee training are reduced to a minimum. Passengers appreciate faster boarding and the convenience of not having to purchase paper tickets ahead of time. Moreover, the contactless EMV payment system does away with conventional flat-fare systems, instead calculating the price of a journey based on actual time in transit. It comes as no surprise, then, that public transport operators transitioning to fully digital payment systems have seen an increase in ridership and overall passenger satisfaction.
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