Ticketer
Electronic Ticket Machines: A World of Public Transport Possibilities
Personalising Public Transportation
Ticketer is the UK’s most innovative ETM supplier, with ticketing machines on thousands of buses across the UK, from Cornwall to the Hebrides. And it’s not just buses. In fact, there are Ticketer devices and software on every form of public transport, including trams, trains, hovercraft, and even horse trams.
We also offer handheld devices featuring all the functionality of our ETMs, but with the added advantage of being mobile, so that our technology can be used on foot, to get people on the move.
We’re here to make public transportation personal. Because to you and your customers it is. That’s why our technology is customised to operators and individualised to the lives that passengers lead, now and into the future.
And as technology progresses, and passenger preferences changes, so do our ticketing systems, future-proofing your business.
Solutions for You and Your Passengers
Account Based Ticketing (ABT)
We see Account Based Systems as the next generation of payment for mobility services. It’s more than just a technology; it is a new customer-relationship model that brings an incredible user experience. Today we see convenient ways for people to be identified when entering transit networks, such as contactless bank cards, mobile phones or smart watches. With the passenger as the focus, ABT enables operators to identify who is moving across the mobility network, where, how, and more importantly identifies a payment agreement or entitlement to travel associated to the user, so that the trips can be charged. The flexibility to define and change fare structures, and the possibility of using third party IDs, along with the way the new mobility modes are accessed make ABT systems the perfect ticketing and payment infrastructure for MaaS initiatives.
Passenger Occupancy
A simple, but effective, enhancement to allow drivers to record passengers alighting the vehicle that together with the ticket transactions keep a total count of passengers on board, measured against capacity thresholds which are defined per vehicle.
The occupancy data is also available in the back office, both available to show control room staff the current occupancy level of all vehicles across the operational screens available in the Ticketer Portal, and historically, showing the passenger count on any day / any service and every stop.
Not only can the occupancy data be viewed and reported in the back office, but it can be made available to operator apps, central RTI systems and even displayed on destination blinds (with compatible hardware), therefore making sure everyone has access to this key information.
Bus Open Data
The Bus Open Data Service requires operators to share their data, such as timetables, locations and fares which will enable passengers to plan their routes and simplify paying for their bus journeys by understanding fare costs. Operators will be impacted in different ways depending on their existing infrastructure, resource and capability and Ticketer are delighted to say that we are ready to help any of our operators who need it to meet their open data obligations. As we already collect, store and manage data across the Ticketer ecosystem on behalf our operators and prepare and export it into the wider world, this service is a natural evolution of our data services.
