PSI Transcom GmbH
Workshop Integrated Into Daily Operations: Daily Workshop Module
Status Quo
Lack of coordination between the workshop and operations
Almost every transport company is familiar with this situation: Time and again, vehicle bottlenecks occur in daily operations. This is often caused by media discontinuities between the systems that control the operational process and the IT in the workshop. Due to our proximity to operational processes in operations and the workshop, we have experience of the following:
General Situation
- The planning of workshop processes is often based on target data.
- There are media discontinuities between operations and the workshop.
- There are duplicate entries of workshop orders in the Depot Management and Workshop Management System (DMS and WMS).
- Keeping lists is error-prone.
- A high vehicle reserve acts as a buffer for last minute operational requirements.
- This is associated with significant capital commitment.
Vehicle Ordering on the Basis of Deadlines
Workshop orders are often planned exclusively on the basis of maintenance and cleaning intervals. However, since daily operations are subject to numerous unforeseen influences, such as vehicle breakdowns or delays, companies rely on a larger vehicle reserve.
Bottlenecks Occur Time and Again
In situations such as employees calling in sick, operating resources breaking down unexpectedly or vehicles requiring repair, procedures may need to be changed at the last minute, which pushes existing systems to their limits. As a result, vehicle bottlenecks and an imbalanced utilization of workstations and employees are inevitable. Consequently, less vehicles are available. This means that a larger vehicle buffer is required for operations.
Outlay Due to Separate Systems
While IT systems such as SAP, Navision or Maximo have been in use in the workshop for a long time, their interlinking with the systems in use in operations (DMS or ITCS) is often lacking. The Workshop Management System plans the deadlines and procures the material, while the Depot Management System usually receives the vehicle orders and blocks for workshop tasks. However, the vehicle selection process, as well as the detailed planning of the work processes, takes place outside the DMS and without feedback.
