New York’s Metropolitan Transportation Authority (MTA) has launched a six-month pilot of an automated wheelchair securement device, the Quantum Self Securement Station.
The device is being trialled on 10 buses along the M7 route in New York, allowing passengers in wheelchairs to independently secure themselves with the push of a button.
This rollout will remove the need for bus drivers to leave their seat to secure a wheelchair in place and free the wheelchair from its position when passengers board and disembark.
In streamlining this process, Quantum aims to improve the experience for customers in wheelchairs while also increasing efficiency and reliability for all riders.
“We are excited to test this new automated technology that can greatly improve the commuting experience of passengers who use wheelchairs. It allows customers to board and secure themselves more quickly and effortlessly, while requiring minimal to no assistance from the bus operator – promoting independence and autonomy over their own journey.”
Route M7 was selected for this trial due to the high volume of mobility device users who take this service.
Passengers riding these buses will still have the option to use the traditional 4-point securement with the assistance of a bus operator if preferred.
“First impression of this automated securement system is that it is a win-win for everyone. Passengers who use wheelchairs will be able to board buses more seamlessly, save time on their journey and enable a quicker boarding process overall. The technology is simple, making training for our bus operators straightforward, quick and easy to use.”
