How Pierce Transit Used Swiftly to Improve Prediction Accuracy by up to 50%

How Pierce Transit Used Swiftly to Improve Prediction Accuracy by up to 50%

pierce transit swiftly
Pierce Transit in Pierce County, WA, operates 155 fixed-route vehicles on 32 routes across a service area of 292 sq. mi.

Executive Summary

Pierce Transit has been serving the people of Pierce County for 40 years. The agency prides itself on providing affordable and expansive service to the people of the state’s second-largest county, nestled on Puget Sound just 30 miles south of Seattle. But Pierce Transit found itself facing a hurdle that jeopardized their raison d’être: All too often, they struggled to pinpoint a bus’s exact location. What’s more, they had difficulty predicting where the bus would be in twenty minutes, ten minutes, or even five minutes. It hindered their mission, frustrated their riders, and impeded their staff. But since Pierce Transit started using Swiftly, they’ve seen a 30–50% increase in prediction accuracy.

By the Numbers:

  • Swiftly’s Transitime algorithm made predictions 30–50% more accurate than the legacy system.
  • Swiftly used existing hardware to add a second GPS source, getting more value out of Pierce’s hardware investment and allowing for an additional 12% improvement in near-term predictions.
  • Prediction accuracy at Pierce Transit is now up to 85%.

Why Pierce Struggled with Prediction Accuracy

Pierce Transit’s prediction accuracy problem was two-fold: Their legacy GPS system only updated every 120 seconds, making it hard to get a handle on where buses were at any given time.

Brandon Patacer, Service Support Supervisor at Pierce Transit, said:

“With a two minute delay between GPS updates, we could lose a bus really easily.”

Sam Timbers, Senior Systems Analyst for Pierce Transit’s CAD/AVL, added:

“We knew the data coming in was bad.”

Adding to the problem, Pierce Transit’s prediction algorithm was often inaccurate. It wasn’t sophisticated enough to factor in things like historical data and traffic conditions, and it gave both riders and staff a skewed view of what was going on at any given time.

Why Swiftly Was Able to Help

The Pierce Transit team first considered Swiftly when they found out that, with Swiftly, they could increase their polling rate from 120 seconds to ten seconds without installing any new hardware. Swiftly was able to increase AVL coverage and achieve a faster polling rate by combining the CAD/AVL system — which powered the old predictions — with mobile access routers Pierce Transit installed a few years ago to enable security cameras.

Once the feeds were combined, Swiftly was able to look at the data and interpret it for the team at Pierce Transit.

Timbers, said:

“The believability of the data improved immensely.”

What’s more, Swiftly’s prediction algorithm was far more accurate than anything Pierce Transit was using before. Swiftly’s real-time predictions are based on a proprietary algorithm that leverages billions of historical GPS points in the cloud.

Swiftly’s algorithm gave the team a 30–50% improvement in accurate predictions, and the second GPS source showed an additional 12% improvement in accurate near-term predictions. With Swiftly, prediction accuracy is now at 72–85%.

Timbers, said:

“Our prediction accuracy improvements were a Swiftly gain.”

How Poor Prediction Accuracy Affected Customer Service

When a customer calls Pierce Transit, it’s usually to locate their bus. Unfortunately, with no system for reliable predictions, the customer service team often couldn’t help them.

Christine Barry, Customer Service Assistant Manager at Pierce Transit, said:

“We had some data that would show us roughly how far along the coaches were. But the data wasn’t good, and the methodology for predictions wasn’t good. We had some information, but it wasn’t accurate enough to give the riders good information.”

That didn’t help riders very much.

Barry, explained:

“We’d give customers whatever information we had. If we thought the bus was going to be there in five minutes, we’d say so. But five minutes later, we’d get a call back from the rider saying that the bus still wasn’t there.”

After awhile, Barry and her team stopped providing predictions altogether.

Barry, said:

“We stopped giving estimates. It was just too frustrating — frustrating for the customer, and frustrating for us.”

So instead, when people called in to locate their bus, Barry and her team spent their days registering rider comments.

Christine Barry, Customer Service Assistant Manager, Pierce Transit, said:

“Swiftly helps us foster a better public perception of our service. The information really is real-time. It helps us to look like a better-informed agency as a whole. Swiftly is an awesome tool.”

How Swiftly Improved Day-To-Day for Customer Service

The improvement in prediction accuracy has been a gamechanger for Barry and her team.

Barry, said:

“With Swiftly, we can perform an actual customer service role. We tell people how to use the bus system instead of just submitting complaints for investigation. People are more satisfied when we can actually give them accurate information.”

That helps build trust between Pierce Transit and the community they serve.

Barry, said:

“Swiftly helps us foster a better public perception of our service. The information really is real-time. It helps us to look like a better-informed agency as a whole. Swiftly is an awesome tool.”

And when the agency does record customer complaints, it’s much easier to investigate them thanks to Swiftly’s GPS Playback.

Earl Fowlkes, who manages the agency’s Communications Center, which communicates with operators and vehicles 24/7, said:

“Before, our controllers had to log out of the CAD and go into a playback configuration, and that system has never worked for us. Swiftly is much more handy. It allows us to get playback quicker and with more detail. It’s a nice function to have.”

How Infrequent GPS Polling Affected Operations

Inaccurate predictions and spotty GPS coverage was affecting the operations team as well. Patacer and his team work hard to solve any obstacles the buses encounter that cause them to go off route: events, accidents, emergencies. Without a clear understanding of where buses were, it meant that a lot of day-to-day operations was based on guesswork.

Patacer, said:

“It put a hold on things for me.”

What’s more, retrieving information involved an ad-hoc solution.

Patacer, explained:

“The system wasn’t user friendly. I had to type the coach number into Google Maps, and that would just show me a static pin on a map. I didn’t have real-time information. I couldn’t figure out what direction the bus was going in or if it was stuck in traffic. I’d have to take a guess as to when the bus would arrive.”

How Swiftly Improved On-The-Ground Support

With Swiftly, Patacer and his team can keep things running smoothly with far less effort.

Patacer, said:

“I use Swiftly for tracking the fleet. I get a real-time accurate response on where to meet my coaches, or to see if anyone needs help. I can find them via multiple avenues in the system: by their block number or their coach number.”

That helps Patacer do his job, and keeps the system doing better overall.

Patacer, said:

“If any operators have an issue with a coach, I’m here to keep the service flowing steadily.”

It also makes it easier for Patacer to gather information and pass insights on to other teams.

Patacer, continued:

“Now, we can monitor and anticipate where a slowdown is happening for a detour or a service change. We can catch it early on and send that information to planning, so that they can reschedule and re-coordinate inefficiencies.

“Swiftly has been a great help. It has allowed me to have real-time overview tracking of the buses. I can find them and I don’t have to guess where they are or anticipate where they will be. It makes a huge difference.”

A More Reliable Transit System with Swiftly

Swiftly has assisted the entire team at Pierce Transit in providing better service to their community. With better GPS coverage, a state-of-the-art prediction algorithm, and improved prediction accuracy, Pierce Transit is better able to ensure that Pierce County’s population can get where it needs to go.

Patacer, said:

“Swiftly has been a great help. It has allowed me to have real-time overview tracking of the buses. I can find them and I don’t have to guess where they are or anticipate where they will be. It makes a huge difference.”

Timbers, said:

“The advent of knowing where all the vehicles are down to the minute was a huge business intelligence effort that improved the way that we operate.”

Hear It in Their Own Words

Watch this video in which Ryan Wheaton, Planning and Community Development Director at Pierce Transit, discusses Swiftly’s real-time predictions.

Ryan Wheaton, Planning and Community Development Director at Pierce Transit, said:

“We have and we would recommend Swiftly to other agencies. When folks call us and ask us what we’re doing differently, we are happy to tell them the partnership we have and the work Swiftly has done for us.”

This article was originally published by Swiftly.

View supplier

All the Latest News

Icomera Unveils the X7 Mobile Connectivity & Applications Router

Icomera Unveils the X7 Mobile Connectivity & Applications Rou...

Icomera’s new X7 router is a gateway to a powerful centralised connectivity platform, supporting multiple, resource-intensive applications.

Germany: VDL Bus & Coach to Deliver 50 Electric Citea Buses in Kiel

Germany: VDL Bus & Coach to Deliver 50 Electric Citea Buses i...

VDL Bus & Coach has won a contract to supply an additional 50 electric buses for KVG Kieler Verkehrsgesellschaft in Kiel, Germany. 

Wrightbus to Supply Up to 150 Hydrogen Buses to Sizewell C

Wrightbus to Supply Up to 150 Hydrogen Buses to Sizewell C

Wrightbus has signed an agreement with Sizewell C to supply up to 150 hydrogen buses for its nuclear power station construction site.

PSI Transcom Will Be Exhibiting at APTA Expo Orlando

PSI Transcom Will Be Exhibiting at APTA Expo Orlando

Leading provider of charging management systems, PSI Transcom will be exhibiting at APTA Expo Orlando from 8-11 October - booth 4372.

Business Alliance between Two Market Leaders!

Business Alliance between Two Market Leaders!

CBM and RETROFLEET have signed a major commercial partnership to develop the coach retrofit offer in France and in Europe.

Poland: Solaris to Supply 9 Urbino 12 Electric Buses to MZK Opole

Poland: Solaris to Supply 9 Urbino 12 Electric Buses to MZK Opole

Solaris has been selected to supply an additional 9 Urbino 12 electric buses to Miejski Zakład Komunikacyjny (MZK) in Opole, Poland.

Electric Buses: Ensuring Customers Don’t Get Taken for a Ride

Electric Buses: Ensuring Customers Don’t Get Taken for a Ride

Bus operators face several key challenges when switching fleets to electric vehicles, resulting in a potential impact on passengers.

Golden Dragon Showcases at CIFIT

Golden Dragon Showcases at CIFIT

Golden Dragon showcased its 5G-connected autonomous driving logistic vehicle and hydrogen fuel cell medium-sized coach at CIFIT.

XCharge Receives Investment from Shell Ventures

XCharge Receives Investment from Shell Ventures

XCharge Group has secured a new investment from Shell Ventures. This marks the second successive investment from Shell Ventures.

Alexander Dennis Partners with Big Rig Manufacturing for Enviro500 Production

Alexander Dennis Partners with Big Rig Manufacturing for Enviro50...

Alexander Dennis has appointed Big Rig Manufacturing as its North American build partner to deliver forthcoming Enviro500 bus orders.

130 Double-Decker Electric Buses Now Operational in Coventry

130 Double-Decker Electric Buses Now Operational in Coventry

130 double-decker Enviro400 electric buses manufactured by Alexander Dennis and BYD for National Express Coventry are now in service.

The Bus-News Magazine Issue 2 2023 Is Here!

The Bus-News Magazine Issue 2 2023 Is Here!

We look at Busworld Europe and the challenges faced by bus operators when switching fleets to electric vehicles and the impact on passengers.

Siemens to Supply Electric Bus Charging Infrastructure in Germany

Siemens to Supply Electric Bus Charging Infrastructure in Germany

Siemens has received two orders to supply electric bus charging infrastructure in Hamburg and Saarlouis, Germany.

Improving Air Quality in Public Transportation

Improving Air Quality in Public Transportation

Lumin-Air believes the benefits of improving air quality in public transportation go beyond the health & safety of riders & operators.

‘Low-Bridge’ Double-Decker Electric Buses to Launch in Leicester

‘Low-Bridge’ Double-Decker Electric Buses to Launch i...

Wrightbus’s first double-decker electric ‘low bridge’ buses will launch in Leicester next month for operation by Arriva.

Roam Launches Roam Move Electric Shuttle Bus in Kenya

Roam Launches Roam Move Electric Shuttle Bus in Kenya

Roam has introduced the Roam Move electric shuttle bus to help advance the electrification of transport in Kenya.

CapMetro Orders 26 NFI Electric Buses for Austin, Texas

CapMetro Orders 26 NFI Electric Buses for Austin, Texas

CapMetro has executed an option to order 26 battery-electric Xcelsior CHARGE NG transit buses from New Flyer to operate in Austin, Texas.

Solaris Trollino 12 Trolleybus Completes Test Operations in Vancouver

Solaris Trollino 12 Trolleybus Completes Test Operations in Vanco...

The Solaris Trollino 12 trolleybus has completed a series of test drives in Vancouver, Canada, advancing Solaris' launch into North America.

TfL Awards Final Superloop Contract to Go-Ahead London

TfL Awards Final Superloop Contract to Go-Ahead London

Transport for London (TfL) has awarded a contract to Go-Ahead London to operate the city's Superloop route through the Silvertown Tunnel. 

ZF at Busworld 2023

ZF at Busworld 2023

ZF is gearing up to present its latest advancements in bus and coach technologies at Busworld 2023 in Brussels (October 7-12).

BYD Delivers 6 Electric Buses to Baton Rouge

BYD Delivers 6 Electric Buses to Baton Rouge

The Capital Area Transit System (CATS) in Baton Rouge, Louisiana has added six BYD | RIDE electric buses to its fleet. 

87 Yutong Apron Buses Exported to Saudi Arabia

87 Yutong Apron Buses Exported to Saudi Arabia

The shipping ceremony of 87 apron buses, exported from China to Saudi Arabia, was held in Yutong's New Energy Plant this month.

Škoda to Supply Electrical Equipment for New Trolleybuses in Sweden

Škoda to Supply Electrical Equipment for New Trolleybuses in Swed...

Škoda Group will supply the complete electrical equipment for three trolleybuses being manufactured by Solaris for Landskrona, Sweden.

Solaris to Deliver 90 Hydrogen Buses to Venice

Solaris to Deliver 90 Hydrogen Buses to Venice

Solaris has been awarded a contract to supply 90 hydrogen buses to Azienda Veneziana della Mobilita (AVM) in Venice, Italy. 

Planning the Bus & Coach Transition to Zero Emission

Planning the Bus & Coach Transition to Zero Emission

The Zero Emission Bus (ZEB) Conference returns this October alongside Busworld Europe. Find out what's to come at the 2023 edition.

Daimler Buses to Showcase ADAS Safety Technologies at Busworld Europe

Daimler Buses to Showcase ADAS Safety Technologies at Busworld Eu...

Daimler Buses will showcase a range of new advanced driver assistance systems (ADAS) at Busworld Europe in Brussels.

Italy: 130 Hydrogen Buses Ordered for Bologna and Ferrara

Italy: 130 Hydrogen Buses Ordered for Bologna and Ferrara

Bologna's municipal public transport operator, TPER has ordered 130 hydrogen buses from Solaris for use in Bologna and Ferrara, Italy. 

UK Government Announces ZEBRA 2 Funding for Zero-Emission Buses

UK Government Announces ZEBRA 2 Funding for Zero-Emission Buses

The UK government has announced up to 129 million GBP in funding to help local transport authorities deploy additional zero-emission buses. 

ADAS Technologies to Enhance Safety for London Buses

ADAS Technologies to Enhance Safety for London Buses

TfL has published a new Bus Safety Strategy that outlines its planned actions to achieve Vision Zero in London.

Scotland to Grant Bus Franchising and Partnership Powers to Local Authorities

Scotland to Grant Bus Franchising and Partnership Powers to Local...

The Scottish Government has laid new regulations in parliament to grant bus franchising and partnership powers to local transport authorities.

The Evolution of the European Bus Industry

The Evolution of the European Bus Industry

To reduce CO2 emissions in the transport sector, the European Commission has proposed new emission targets for heavy-duty vehicles from 2030.

NEXCOM Advancing Mobility Systems for Public Transit at APTA

NEXCOM Advancing Mobility Systems for Public Transit at APTA

NEXCOM will showcase its infotainment, video surveillance, and edge AI computing solutions for public transit at the APTA Expo 2023.

Poland: Solaris to Deliver 5 Electric Buses to Głogów

Poland: Solaris to Deliver 5 Electric Buses to Głogów

Gmina Miejska in Głogów, Poland has ordered its first five electric buses and the related charging infrastructure from Solaris. 

Tata Motors Delivers 400 Starbus Electric Buses to Delhi

Tata Motors Delivers 400 Starbus Electric Buses to Delhi

Tata Motors has delivered 400 Starbus electric buses to the Delhi Transport Corporation via its subsidiary, TML CV Mobility Solutions Ltd.

MCV to Manufacture Bus Bodies for Volvo Buses

MCV to Manufacture Bus Bodies for Volvo Buses

Volvo Buses has signed an agreement with MCV for the manufacture of bus bodies for its city and intercity buses.

Solaris to Deliver 18 Urbino Hydrogen Buses to Cologne

Solaris to Deliver 18 Urbino Hydrogen Buses to Cologne

Regionalverkehr Köln (RKV) has placed its third order for Solaris to deliver hydrogen buses to Cologne, Germany.

Transit Agencies and Onboard Systems Need a Single Source of Connectivity

Transit Agencies and Onboard Systems Need a Single Source of Conn...

Icomera presents 5 reasons why transit agencies and onboard systems only need a single source of connectivity.

Poland: Szczecinek Orders 5 Ikarus Electric Buses

Poland: Szczecinek Orders 5 Ikarus Electric Buses

The city of Szczecinek in Poland has ordered five fully electric buses from Hungarian bus manufacturer, Ikarus.

Washington Metro Receives FTA Grant to Electrify Cinder Bed Bus Garage

Washington Metro Receives FTA Grant to Electrify Cinder Bed Bus G...

Washington Metro has received a 104 million USD FTA grant to convert its Cinder Bed Road bus garage to exclusively serve electric buses.

Hand Rail Buttons HSTIV, HSTIA and M-360 at Busworld 2023

Hand Rail Buttons HSTIV, HSTIA and M-360 at Busworld 2023

TSL-ESCHA will be presenting the HSTIV, HSTIA and M-360 hand rail buttons at Busworld in Brussels (Hall 5, Booth 530) from 7-12 October.

First York Launches New Fleet of Electric Buses

First York Launches New Fleet of Electric Buses

First Bus has begun rolling out a new fleet of Wrightbus electric buses in York with the view of fully electrifying its fleet this year. 

Masats Will Present Its Latest Innovations at Busworld Brussels

Masats Will Present Its Latest Innovations at Busworld Brussels

Masats will be presenting its innovations in accessibility systems for public transport at the Busworld fair in Brussels.

Transit Systems Deploys Hydrogen Buses in Adelaide

Transit Systems Deploys Hydrogen Buses in Adelaide

Transit Systems has announced that South Australia's first two hydrogen buses have entered service with Adelaide Metro. 

BYD Delivers 2 BYD | RIDE Electric Buses to Burlington, North Carolina

BYD Delivers 2 BYD | RIDE Electric Buses to Burlington, North Car...

The City of Burlington in North Carolina has taken delivery of two BYD | RIDE electric buses to operate as part of its Link Transit Fleet.

Why Workshops Need To Get Serious About Vehicle Cleaning

Why Workshops Need To Get Serious About Vehicle Cleaning

Totalkare Ltd stresses the importance of keeping your fleet clean and having the right equipment to clean your vehicles efficiently.

TfL Launches Over 80 Electric Buses in Sutton

TfL Launches Over 80 Electric Buses in Sutton

Transport for London (TfL) has announced that more than 80 electric buses have entered service in the south London borough of Sutton.

BYD Delivers 10 Double-Decker Electric Buses to Chile

BYD Delivers 10 Double-Decker Electric Buses to Chile

BYD has delivered 10 double-decker BYD B12C01 electric buses to Chile to operate as part of the RED Mobility system in Santiago. 

The 5 Safety Features That Every Vehicle Inspection Pit Needs

The 5 Safety Features That Every Vehicle Inspection Pit Needs

Totalkare tells you what you need to know about today’s vehicle pits and the modern safety features that make them more attractive than ever.

UK: The Harrogate Bus Company Orders 39 Electric Buses

UK: The Harrogate Bus Company Orders 39 Electric Buses

The Harrogate Bus Company has ordered 39 electric buses to convert its fleet of buses in North Yorkshire to electric power.

Siemens to Acquire Heliox to Offer Charging Solutions for Electric Buses

Siemens to Acquire Heliox to Offer Charging Solutions for Electri...

Siemens has signed an agreement to acquire Heliox, which specialises in charging solutions for electric buses and trucks. 

Arlington Transit Orders 4 Battery-Electric Buses

Arlington Transit Orders 4 Battery-Electric Buses

Arlington Transit (ART) has purchased its first four battery-electric buses manufactured by GILLIG to replace aging vehicles in its fleet.

Yutong Pockets Six Awards in EB-PAC

Yutong Pockets Six Awards in EB-PAC

Yutong won 6 trophies at the 2023 Electric Bus - Performance Assessment Competition (EB-PAC) for its 10.5m and 12m Yuguang electric buses.

RTC Launches Nevada’s First Hydrogen Fuel Cell Buses

RTC Launches Nevada’s First Hydrogen Fuel Cell Buses

 The Regional Transportation Commission of Southern Nevada (RTC) has added two hydrogen fuel cell electric buses to its fleet.

SL7 Superloop Bus Route Launches in London

SL7 Superloop Bus Route Launches in London

On 19 August, Transport for London launched its third route to form part of the Superloop express bus network.

Solaris Delivers Additional Electric Buses to Latvia

Solaris Delivers Additional Electric Buses to Latvia

In Latvia, Solaris has delivered two Urbino 12 electric buses to SIA "VTU" and an Urbino 8.9 LE to Valsts Asinsdonoru Centrs.

Proterra to Reorganise Business after Filing for Chapter 11 Bankruptcy

Proterra to Reorganise Business after Filing for Chapter 11 Bankr...

Proterra has filed for Chapter 11 Bankruptcy and has announced that it is now taking action to maximise the value of its business.

Amtrak Launches Its First Electric Bus on Cascades Thruway Route

Amtrak Launches Its First Electric Bus on Cascades Thruway Route

The Washington Department of Transportation and Amtrak are replacing a diesel bus on the Amtrak Cascades route with an electric vehicle.

Heramba to Acquire Kiepe Electric from Knorr-Bremse

Heramba to Acquire Kiepe Electric from Knorr-Bremse

Heramba has entered into an agreement with Knorr-Bremse to acquire Kiepe Electric, a company focused on electrifying road and rail transport.

Blue Bird Delivers 20 Vision Electric School Buses to Miami-Dade County

Blue Bird Delivers 20 Vision Electric School Buses to Miami-Dade ...

Blue Bird has delivered 20 Vision electric school buses to Miami-Dade County Public Schools (M-DCPS) in Florida. 

UK: TfL to Redevelop Kingston Cromwell Road Bus Station

UK: TfL to Redevelop Kingston Cromwell Road Bus Station

Transport for London will begin construction on its Kingston Cromwell Road bus station to modernise the facility and improve accessibility. 

Ebusco to Supply Its First Electric Airport Buses in Frankfurt

Ebusco to Supply Its First Electric Airport Buses in Frankfurt

Ebusco has been contracted by Fraport to provide its first delivery of electric airport buses for Frankfurt Airport in Germany.

Budapest Public Transit Network Trials Pay&Go Technology

Budapest Public Transit Network Trials Pay&Go Technology

Budapest public transport operator, BKK, has commenced a pilot scheme for an innovative contactless fare payment platform from Switchio.

New Zealand: Articulated Bus Trial Aims to Increase Transit Capacity in Wellington

New Zealand: Articulated Bus Trial Aims to Increase Transit Capac...

Metlink is trialling an articulated bus on the number 2 route in Wellington to increase capacity for its growing number of passengers. 

UK: Pelican to Launch Tri-Axle Electric Coach in 2024

UK: Pelican to Launch Tri-Axle Electric Coach in 2024

Pelican Bus + Coach has announced that it will be launching the Yutong GTe14 electric coach to the UK market in the first quarter of 2024. 

How Does Wheel Alignment Work?

How Does Wheel Alignment Work?

Totalkare shares its wisdom on wheel alignment - how it works, what you're looking for, and how the right equipment can help you save money.

Research Project IDEA has Started!

Research Project IDEA has Started!

PSI Transcom GmbH has announced that it will continue to research and test the automation of bus depots until the end of 2024.

Solaris Orders 96 Hydrogen Fuel Cell Engines from Ballard

Solaris Orders 96 Hydrogen Fuel Cell Engines from Ballard

Ballard Power Systems has received multiple purchase orders from Solaris Bus & Coach to provide a total of 96 hydrogen fuel cell engines.

NYC DOT Completes Northern Boulevard Bus Priority Project

NYC DOT Completes Northern Boulevard Bus Priority Project

The New York City Department of Transportation (NYC DOT) has completed its Northern Boulevard bus priority project in Queens.

Wales: FlixBus and Newport Transport Launch New Airport Routes

Wales: FlixBus and Newport Transport Launch New Airport Routes

FlixBus has unveiled a decorated coach to celebrate its new routes connecting cities in Wales with Bristol, London, Heathrow and Gatwick. 

BYD–Alexander Dennis Partnership Delivers Its 1,500th Electric Bus

BYD–Alexander Dennis Partnership Delivers Its 1,500th Electric Bu...

BYD UK and Alexander Dennis have handed over its 1,500th electric bus as part of an order for Go-Ahead London.

Yutong Holds New Vehicle Launch Event in Uzbekistan

Yutong Holds New Vehicle Launch Event in Uzbekistan

Yutong held a product launch event in Samarkand City, Uzbekistan in which its 12-meter C12PRO made its debut to over 100 Yutong partners.

Solaris Invited to the Busworld 2023 Trade Fair

Solaris Invited to the Busworld 2023 Trade Fair

Solaris will display two zero-emission buses at Busworld 2023; the Urbino 18 electric bus and the articulated hydrogen bus.

Transport for London Adds 1,000th Zero-Emission Bus to Its Fleet

Transport for London Adds 1,000th Zero-Emission Bus to Its Fleet

Transport for London (TfL) has added the 1000th zero-emission bus to its fleet: a Wrightbus StreetDeck Electroliner operated by Metroline.

Equipmake to Repower 8 Double-Decker Buses for Newport Transport

Equipmake to Repower 8 Double-Decker Buses for Newport Transport

Newport Transport has partnered with Equipmake to repower a fleet of eight double-decker buses with electric drivetrain technology. 

Solaris Delivers 10 Hydrogen Buses in Upper Bavaria

Solaris Delivers 10 Hydrogen Buses in Upper Bavaria

Solaris has delivered 10 Urbino 12 hydrogen buses to two customers in the Munich and Ebersberg regions in Upper Bavaria, Germany.

Ebusco to Deliver 28 Articulated Electric Buses in Munich

Ebusco to Deliver 28 Articulated Electric Buses in Munich

Stadtwerke München (SWM) has selected Ebusco to supply 28 Ebusco 3.0 18-metre buses for Münchner Verkehrsgesellschaft (MVG) in Munich.

Karsan Wins Consip Tender to Supply Electric Buses in Italy

Karsan Wins Consip Tender to Supply Electric Buses in Italy

Karsan has been selected to supply up to 320 electric buses in Italy through a tender launched by public procurement agency, Consip. 

MBTA Orders 80 New Flyer Electric Buses

MBTA Orders 80 New Flyer Electric Buses

The Massachusetts Bay Transportation Authority (MBTA) has contracted New Flyer of America to supply 80 low-floor battery-electric buses.

Germany: Sono Motors Equips HofBus Hybrid Bus with Solar Technology

Germany: Sono Motors Equips HofBus Hybrid Bus with Solar Technolo...

Sono Motors has partnered with bus operator, Stadtwerke Hof to equip a Mercedes-Benz Citaro C2 hybrid bus with solar technology.

BasiGo and AC Mobility to Bring Electric Buses to Rwanda

BasiGo and AC Mobility to Bring Electric Buses to Rwanda

BasiGo has partnered with AC Mobility to launch its Pay-As-You-Drive electric bus service in Rwanda.

How Yutong Battery Electric Bus Takes Extreme Weather

How Yutong Battery Electric Bus Takes Extreme Weather

Yutong's battery-powered electric bus can handle all kinds of extreme weather conditions with its plethora of adaptive capabilities.

Dublin Bus Commences Testing and Training for Electric Fleet

Dublin Bus Commences Testing and Training for Electric Fleet

Driver training, vehicle testing and route piloting is now underway on the first battery-electric buses delivered to Dublin. 

Solaris Publishes its Sustainability Report for 2022

Solaris Publishes its Sustainability Report for 2022

Solaris has published its latest Sustainability Report, presenting the outcomes of its endeavours pursued in 2022.

New York: MTA Trials Automated Wheelchair Securement Device on Buses

New York: MTA Trials Automated Wheelchair Securement Device on Bu...

New York's MTA has launched a six-month pilot of an automated wheelchair securement device, the Quantum Self Securement Station.

ABC Companies Launches North America’s Largest Coach Charging Facility

ABC Companies Launches North America’s Largest Coach Charging Fac...

ABC Companies, Proterra and PG&E have launched North America’s largest coach charging facility in Newark, California. 

Central Ohio Transit Authority Orders 26 NFI Electric Buses

Central Ohio Transit Authority Orders 26 NFI Electric Buses

NFI's New Flyer of America will deliver 26 battery-electric Xcelsior CHARGE NG transit buses to the Central Ohio Transit Authority (COTA).

Umbrella City Lines GmbH Relies on Profahr

Umbrella City Lines GmbH Relies on Profahr

Umbrella City Lines GmbH has awarded PSI Transcom GmbH with the delivery of its personnel dispatching system, Profahr.

First Bus to Establish All-Electric Bus Depot in Norwich

First Bus to Establish All-Electric Bus Depot in Norwich

First Bus has commenced work to transform its Norwich Roundtree Way site into a fully electric depot for 70 Wrightbus vehicles.

Germany: Solaris to Deliver 25 Urbino Hydrogen Buses to Duisburg

Germany: Solaris to Deliver 25 Urbino Hydrogen Buses to Duisburg

Duisburger Verkehrsgesellschaft AG (DVG) has ordered 25 Urbino hydrogen buses from Solaris to operate in Duisburg, Germany. 

NFI Delivers 3 Electric Coaches to Roberts Hawaii

NFI Delivers 3 Electric Coaches to Roberts Hawaii

NFI's subsidiary, Motor Coach Industries (MCI) has delivered three battery-electric MCI J4500 CHARGE coaches to Roberts Hawaii.

Top Considerations When Upgrading Ticket Readers

Top Considerations When Upgrading Ticket Readers

HID Global explores the top considerations, and provides valuable guidance, when planning a ticketing hardware upgrade

FlixBus to Launch Its First Service to Finland

FlixBus to Launch Its First Service to Finland

FlixBus is launching its first coach service to Finland, which will see the operator provide connections across all continental EU countries.

Czech Republic: Škoda Trolleybuses Ordered for Pardubice and Ostrava

Czech Republic: Škoda Trolleybuses Ordered for Pardubice and Ostr...

Škoda Group has received orders to supply additional trolleybuses in the Czech cities of Pardubice and Ostrava.

Poland: Solaris to Supply 6 Urbino 12 Electric Buses in Legnica

Poland: Solaris to Supply 6 Urbino 12 Electric Buses in Legnica

The Municipality of Legnica, Poland has selected Solaris to supply the city's first six electric buses and their charging infrastructure. 

UK: Port of Dover to Increase Coach Processing Capacity by 133%

UK: Port of Dover to Increase Coach Processing Capacity by 133%

The Port of Dover has announced plans to deliver an improved experience for coaches during the UK's peak holiday period.

European Coach Tours Are Back Post-Pandemic

European Coach Tours Are Back Post-Pandemic

Totalkare believes that if you’re a tour operator planning trips into Europe, you need to be sure your vehicles are ready.

UK: Work Underway on Electric Bus Charging Hub in Oxford

UK: Work Underway on Electric Bus Charging Hub in Oxford

The Go-Ahead Group and Zenobē have commenced construction on an electric bus charging hub at Oxford Bus Company's Cowley House depot.  

B2B Event for the Bus and Coach Industry

B2B Event for the Bus and Coach Industry

PEI Mobility has confirmed its participation in Busworld 2023, which will be held in Brussels from 7 October 2023 to 12 October 2023.

New York’s MTA Activates More Bus Lane Enforcement Cameras

New York’s MTA Activates More Bus Lane Enforcement Cameras

The Metropolitan Transportation Authority (MTA) has activated automated bus lane enforcement (ABLE) cameras on the Q58 bus route in Queens. 

Budapest Public Transit Network Continues Digital Transformation

Budapest Public Transit Network Continues Digital Transformation

In cooperation with Mastercard and K&H, BKK has commenced testing of an innovative contactless fare payment platform powered by Switchio.

Contact Swiftly

Use the form opposite to get in touch with Swiftly directly to discuss any requirements you might have.









    We'd love to send you the latest news and information from the world of Bus-News. Please tick the box if you agree to receive them.

    For your peace of mind here is a link to our Privacy Policy.

    By submitting this form, you consent to allow Bus-News to store and process this information.

    Subscribe
    Follow Bus-News on LinkedIn
    Follow Bus-News on Twitter