Cloud-Based Digital Mobility Platform
UbiRider is a digital mobility platform designed to modernize public transportation with simplicity, flexibility, and affordability.
Built specifically for transit operators and agencies, UbiRider replaces outdated fare collection and operations systems with a unified, cloud-based solution that’s easy to deploy and scale. From contactless payments and mobile ticketing to real-time operations management and rider engagement tools, UbiRider empowers bus networks of all sizes to streamline services, reduce costs, and improve the passenger experience—without the need for heavy infrastructure or long implementation timelines.
UbiRider provides an end-to-end digital platform that simplifies and unifies every aspect of bus network management—from fare collection to service operations to rider engagement. At its core is a modular, cloud-based system that integrates seamlessly with existing infrastructure, enabling operators to move away from expensive proprietary hardware and embrace low-capex digital tools.
For fare collection, UbiRider supports open-loop payments via contactless bank cards, digital wallets, and mobile apps—eliminating the need for dedicated travelcards or ticket machines. Riders can board faster and pay as easily as they do at a store, while operators gain access to real-time transaction data and flexible pricing options.
Operationally, the platform offers tools for fleet monitoring, driver insights, route planning, and incident management, helping agencies make informed decisions and respond dynamically to service needs. A built-in customer relationship management (CRM) layer enables targeted communication with riders and supports account-based ticketing, loyalty programs, and fare capping.
Because UbiRider is API-first and designed for interoperability, it easily connects with existing systems, enabling agencies to build Mobility-as-a-Service (MaaS) offerings and unify fragmented transit modes into a seamless passenger journey.
Key Platform Capabilities:
- Contactless Fare Collection: Accepts open-loop payments via contactless bank cards, mobile wallets (Apple Pay, Google Pay), and QR codes.
- Mobile App for Riders: Enables journey planning, ticket purchases, top-ups, and access to real-time information.
- Operations Management Tools: Includes live vehicle tracking, route performance analytics, incident reporting, and service planning dashboards.
- Account-Based Ticketing: Fare policies follow the user, not the card—enabling fare capping, loyalty rewards, and cross-modal use.
- Integrated CRM: Manage customer profiles, send alerts, automate support, and track usage patterns.
- Data and Reporting Engine: Access detailed ridership, revenue, and performance metrics in real time.
- Interoperability and APIs: Seamlessly integrates with existing AVL, GTFS, ticketing, or city-level mobility systems.
- Scalable and Modular: Supports both small towns and large urban fleets—deploy only what you need.
- No Dedicated Hardware Required: Runs on commercial off-the-shelf devices (phones, tablets) and existing driver equipment.
- Compliance and Security: Meets transit-industry standards for data privacy, security, and payment compliance.
Whether for a small rural network or a large urban fleet, UbiRider delivers a modern, flexible foundation for more efficient, rider-friendly public transport.
Case Study
UbiRider is already transforming public transit systems across diverse geographies.
In the Azores, the MobiAzores project brought seamless contactless payments and real-time operational oversight to a network spread across multiple islands—demonstrating the platform’s ability to deliver reliable service even in remote and complex environments. In Cascais, UbiRider helped modernize fare collection by replacing physical travelcards with open-loop payments, significantly reducing operational costs and enhancing rider convenience. These implementations highlight UbiRider’s flexibility, speed of deployment, and measurable impact on service quality and efficiency. Whether you’re looking to improve the passenger experience, reduce costs, or build toward a more integrated mobility future, UbiRider is the trusted partner to help get you there.
