Yutong Bus has announced the official opening of its very-first European Service Centre, which is situated in Stokke, Norway.
The Centre aims to integrate vehicle delivery, after-sales service, spare parts supply and professional training into one, singular hub.
Additionally, the Centre will handle maintenance capabilities, compliance inspections and local service responsiveness for pure electric buses in a bid to offer customers a more direct service option, as well as deliver systematic support for fleet operations throughout their entire lifecycle.
Covering roughly 38,941 square metres with a building area of 6,074 square metres, including a 2,300-square-metre parts warehouse; the Centre has been built around Yutong as the core, and aims to consolidate multi-dimensional service functions whilst complementing existing local partners and service channels.
Jack Li, CEO of Yutong Central and Northern Europe, said:The service centre is positioned as a comprehensive, centralised service hub, with a large inventory of parts, inspection facilities, professional service bays, and dedicated training equipment.
Through efficient operations, we aim to help reduce customers' total cost of ownership and maximise bus uptime. By strengthening partnerships and expanding service coverage, we aim to deliver cost-effective services and create shared value while helping make public transport greener, smarter, and more inclusive.
With a local service centre and dedicated on-ground team, Yutong’s site consolidates parts supply, fault diagnostics, maintenance, and professional training into a single service system. The Centre features a reception area, maintenance and repair zone, parts storage area, hands-on training space, vehicle display area, and brand experience zone, which aims to offer local customers an integrated package spanning from vehicle sales and delivery to after‑sales repairs, parts supply, and technical training.
The Centre is equipped with a set of seven standardised maintenance bays, as well as dedicated bays for powertrain and large-component repairs with four‑post lifts, an electronic laser wheel alignment system, a brake tester, and a heavy‑duty tire balancer. It will offer repair services for chassis, electrical and high‑voltage systems, powertrains, air conditioning, and interiors, and can also handle non‑severe accident vehicles, alcohol interlocks, and tachographs.
Built entirely to EU standards, the Centre includes a dedicated bus inspection line for Norway’s mandatory PKK annual inspections, featuring a 31.5‑metre pit, two 16‑ton pit jacks, and equipment for brake, lighting, side‑slip, and OBD testing, covering chassis, braking, safety devices, onboard diagnostics, and powertrain compliance. By performing inspections, fault diagnosis, and safety checks locally, the Centre aims to help customers reduce overall fleet downtime and lower operating costs.
With a 2,300-square-metre parts warehouse, the site possesses over 4,500 SKUs of genuine Yutong parts for battery, motor and electronic control systems, powertrains, chassis, steering systems, pneumatic and hydraulic systems, interior and exterior trim, wear parts, and maintenance consumables. The Centre aims to reduce parts sourcing and repair wait times, improve vehicle uptime and minimise fleet downtime losses with the use of local stock and regional distribution centre replenishment
Finally, the Centre includes a series of theoretical training rooms and hands-on training areas, all of which are led by experienced trainers. Equipped with a full, whole-vehicle training platform for pure electric buses as well as dedicated training units for air conditioning, EBS braking, heaters, battery, motor and electronic control systems, and rear-axle disassembly, the Centre seeks to support training in component identification, operating principles, simulation, and fault diagnosis, with all training equipment utilising core assemblies and components sourced from actual vehicles.
