Sqills: Exceeding the passenger self-service expectation while transforming the rail industry.
It’s a big promise to be sure, but transformation is necessary at a time when markets are liberalised and opened up to new entrants. A time when legislators are pushing for more transparency and multimodal travel planners.
At the same time, customers demand self-service tools to manage their bookings, add services, retrieve travel information, and more. Passengers want to be in control of their journey. They are already in control of their air travel, why should the rail industry be any different?
Another reason the rail industry needs to transform is because of environmental consciousness. An increasing number of customers prefer the more sustainable rail transportation option over other modes of transportation, and operators need to cater to that.
Finally, technology plays a vital role in enabling this transformation to become more customer-centric. To remain competitive and offer the best-possible customer experience, operators must consider the (long-term) feasibility that their software platform can keep up with (or preferably surpasses) the competition.
The continued drive for customer-centricity, innovation, increased efficiency, and cost control is something almost all rail operators share. Markets may differ from one operator to another, but their needs are very similar.
Technology must empower operators to launch sales campaigns when and how they want. It has to allow them to create segmented offers, react to competitive campaigns quickly, and meet the needs of their customers.
There was a time when operators believed that having a bespoke legacy system offered them a unique competitive advantage over competitors to gain customer preference. A combination of knowledge, budget, and limited competition allowed them to achieve positive returns on their investment with these bespoke software options.
Today’s consumers expect a modern, streamlined, seamless purchasing/check-in/travel experience. Keeping a bespoke system up-to-date with the constantly changing consumer demand is costly, while delaying investments imposes the risk of falling behind the competition, losing both customers and revenue.
Operators are aware of this cost-benefit comparison and as a result, Software-as-a-Service (SaaS) solutions powering market-driven propositions are increasingly preferred over bespoke software development.
S3 Passenger is gaining ground over bespoke customer-centric solutions. Instead of having to define business requirements, select competent vendors, manage and de-risk a complex software development process, secure scarce rail business and technology knowledge, customers choose SaaS for:
At Sqills we believe and invest in collaboration with our customers. By combining customer input, market intelligence, and agile development power, each new S3 Passenger release includes new and updated features at no incremental licence cost to the S3 Passenger customer community. Together we create, innovate, and improve the S3 Passenger solution, to continuously exceed customer expectations.
We are reliable and transparent. Therefore we:
As more and more customers join the S3 Passenger user community, which currently consists of 30 customers, each user benefits from the ideas the others listed in our product roadmap. Today, over 80% of all new features originated from our existing customers. What proves valuable to one customer may be useful for another customer as well. This brings the most powerful concepts to life in S3 Passenger.
Our ambition is nothing short of market leadership. Together with our S3 Passenger customers we are committed to delivering the best-available, customer-centric, inventory, reservation and ticketing solution in the world. Innovation is in our DNA and we will continue to invest in new and better S3 Passenger features.
Together we are stronger. Join our growing community of customers.
Lumin-Air believes the benefits of improving air quality in public transportation go beyond the health & safety of riders & operators.
Wrightbus’s first double-decker electric ‘low bridge’ buses will launch in Leicester next month for operation by Arriva.
Roam has introduced the Roam Move electric shuttle bus to help advance the electrification of transport in Kenya.
CapMetro has executed an option to order 26 battery-electric Xcelsior CHARGE NG transit buses from New Flyer to operate in Austin, Texas.
The Solaris Trollino 12 trolleybus has completed a series of test drives in Vancouver, Canada, advancing Solaris' launch into North America.
Transport for London (TfL) has awarded a contract to Go-Ahead London to operate the city's Superloop route through the Silvertown Tunnel.
ZF is gearing up to present its latest advancements in bus and coach technologies at Busworld 2023 in Brussels (October 7-12).
The Capital Area Transit System (CATS) in Baton Rouge, Louisiana has added six BYD | RIDE electric buses to its fleet.
The shipping ceremony of 87 apron buses, exported from China to Saudi Arabia, was held in Yutong's New Energy Plant this month.
Škoda Group will supply the complete electrical equipment for three trolleybuses being manufactured by Solaris for Landskrona, Sweden.
Solaris has been awarded a contract to supply 90 hydrogen buses to Azienda Veneziana della Mobilita (AVM) in Venice, Italy.
The Zero Emission Bus (ZEB) Conference returns this October alongside Busworld Europe. Find out what's to come at the 2023 edition.
Daimler Buses will showcase a range of new advanced driver assistance systems (ADAS) at Busworld Europe in Brussels.
Bologna's municipal public transport operator, TPER has ordered 130 hydrogen buses from Solaris for use in Bologna and Ferrara, Italy.
The UK government has announced up to 129 million GBP in funding to help local transport authorities deploy additional zero-emission buses.
TfL has published a new Bus Safety Strategy that outlines its planned actions to achieve Vision Zero in London.
The Scottish Government has laid new regulations in parliament to grant bus franchising and partnership powers to local transport authorities.
To reduce CO2 emissions in the transport sector, the European Commission has proposed new emission targets for heavy-duty vehicles from 2030.
NEXCOM will showcase its infotainment, video surveillance, and edge AI computing solutions for public transit at the APTA Expo 2023.
Gmina Miejska in Głogów, Poland has ordered its first five electric buses and the related charging infrastructure from Solaris.
Tata Motors has delivered 400 Starbus electric buses to the Delhi Transport Corporation via its subsidiary, TML CV Mobility Solutions Ltd.
Volvo Buses has signed an agreement with MCV for the manufacture of bus bodies for its city and intercity buses.
Regionalverkehr Köln (RKV) has placed its third order for Solaris to deliver hydrogen buses to Cologne, Germany.
Icomera presents 5 reasons why transit agencies and onboard systems only need a single source of connectivity.
The city of Szczecinek in Poland has ordered five fully electric buses from Hungarian bus manufacturer, Ikarus.
Washington Metro has received a 104 million USD FTA grant to convert its Cinder Bed Road bus garage to exclusively serve electric buses.
TSL-ESCHA will be presenting the HSTIV, HSTIA and M-360 hand rail buttons at Busworld in Brussels (Hall 5, Booth 530) from 7-12 October.
First Bus has begun rolling out a new fleet of Wrightbus electric buses in York with the view of fully electrifying its fleet this year.
Masats will be presenting its innovations in accessibility systems for public transport at the Busworld fair in Brussels.
Transit Systems has announced that South Australia's first two hydrogen buses have entered service with Adelaide Metro.
The City of Burlington in North Carolina has taken delivery of two BYD | RIDE electric buses to operate as part of its Link Transit Fleet.
Totalkare Ltd stresses the importance of keeping your fleet clean and having the right equipment to clean your vehicles efficiently.
Transport for London (TfL) has announced that more than 80 electric buses have entered service in the south London borough of Sutton.
BYD has delivered 10 double-decker BYD B12C01 electric buses to Chile to operate as part of the RED Mobility system in Santiago.
Totalkare tells you what you need to know about today’s vehicle pits and the modern safety features that make them more attractive than ever.
The Harrogate Bus Company has ordered 39 electric buses to convert its fleet of buses in North Yorkshire to electric power.
Siemens has signed an agreement to acquire Heliox, which specialises in charging solutions for electric buses and trucks.
Arlington Transit (ART) has purchased its first four battery-electric buses manufactured by GILLIG to replace aging vehicles in its fleet.
Yutong won 6 trophies at the 2023 Electric Bus - Performance Assessment Competition (EB-PAC) for its 10.5m and 12m Yuguang electric buses.
The Regional Transportation Commission of Southern Nevada (RTC) has added two hydrogen fuel cell electric buses to its fleet.
On 19 August, Transport for London launched its third route to form part of the Superloop express bus network.
In Latvia, Solaris has delivered two Urbino 12 electric buses to SIA "VTU" and an Urbino 8.9 LE to Valsts Asinsdonoru Centrs.
Proterra has filed for Chapter 11 Bankruptcy and has announced that it is now taking action to maximise the value of its business.
The Washington Department of Transportation and Amtrak are replacing a diesel bus on the Amtrak Cascades route with an electric vehicle.
Heramba has entered into an agreement with Knorr-Bremse to acquire Kiepe Electric, a company focused on electrifying road and rail transport.
Blue Bird has delivered 20 Vision electric school buses to Miami-Dade County Public Schools (M-DCPS) in Florida.
Transport for London will begin construction on its Kingston Cromwell Road bus station to modernise the facility and improve accessibility.
Ebusco has been contracted by Fraport to provide its first delivery of electric airport buses for Frankfurt Airport in Germany.
Budapest public transport operator, BKK, has commenced a pilot scheme for an innovative contactless fare payment platform from Switchio.
Metlink is trialling an articulated bus on the number 2 route in Wellington to increase capacity for its growing number of passengers.
Pelican Bus + Coach has announced that it will be launching the Yutong GTe14 electric coach to the UK market in the first quarter of 2024.
Totalkare shares its wisdom on wheel alignment - how it works, what you're looking for, and how the right equipment can help you save money.
PSI Transcom GmbH has announced that it will continue to research and test the automation of bus depots until the end of 2024.
Ballard Power Systems has received multiple purchase orders from Solaris Bus & Coach to provide a total of 96 hydrogen fuel cell engines.
The New York City Department of Transportation (NYC DOT) has completed its Northern Boulevard bus priority project in Queens.
FlixBus has unveiled a decorated coach to celebrate its new routes connecting cities in Wales with Bristol, London, Heathrow and Gatwick.
BYD UK and Alexander Dennis have handed over its 1,500th electric bus as part of an order for Go-Ahead London.
Yutong held a product launch event in Samarkand City, Uzbekistan in which its 12-meter C12PRO made its debut to over 100 Yutong partners.
Solaris will display two zero-emission buses at Busworld 2023; the Urbino 18 electric bus and the articulated hydrogen bus.
Transport for London (TfL) has added the 1000th zero-emission bus to its fleet: a Wrightbus StreetDeck Electroliner operated by Metroline.
Newport Transport has partnered with Equipmake to repower a fleet of eight double-decker buses with electric drivetrain technology.
Solaris has delivered 10 Urbino 12 hydrogen buses to two customers in the Munich and Ebersberg regions in Upper Bavaria, Germany.
Stadtwerke München (SWM) has selected Ebusco to supply 28 Ebusco 3.0 18-metre buses for Münchner Verkehrsgesellschaft (MVG) in Munich.
Karsan has been selected to supply up to 320 electric buses in Italy through a tender launched by public procurement agency, Consip.
The Massachusetts Bay Transportation Authority (MBTA) has contracted New Flyer of America to supply 80 low-floor battery-electric buses.
Sono Motors has partnered with bus operator, Stadtwerke Hof to equip a Mercedes-Benz Citaro C2 hybrid bus with solar technology.
BasiGo has partnered with AC Mobility to launch its Pay-As-You-Drive electric bus service in Rwanda.
Yutong's battery-powered electric bus can handle all kinds of extreme weather conditions with its plethora of adaptive capabilities.
Driver training, vehicle testing and route piloting is now underway on the first battery-electric buses delivered to Dublin.
Solaris has published its latest Sustainability Report, presenting the outcomes of its endeavours pursued in 2022.
New York's MTA has launched a six-month pilot of an automated wheelchair securement device, the Quantum Self Securement Station.
ABC Companies, Proterra and PG&E have launched North America’s largest coach charging facility in Newark, California.
NFI's New Flyer of America will deliver 26 battery-electric Xcelsior CHARGE NG transit buses to the Central Ohio Transit Authority (COTA).
Umbrella City Lines GmbH has awarded PSI Transcom GmbH with the delivery of its personnel dispatching system, Profahr.
First Bus has commenced work to transform its Norwich Roundtree Way site into a fully electric depot for 70 Wrightbus vehicles.
Duisburger Verkehrsgesellschaft AG (DVG) has ordered 25 Urbino hydrogen buses from Solaris to operate in Duisburg, Germany.
NFI's subsidiary, Motor Coach Industries (MCI) has delivered three battery-electric MCI J4500 CHARGE coaches to Roberts Hawaii.
HID Global explores the top considerations, and provides valuable guidance, when planning a ticketing hardware upgrade
FlixBus is launching its first coach service to Finland, which will see the operator provide connections across all continental EU countries.
Škoda Group has received orders to supply additional trolleybuses in the Czech cities of Pardubice and Ostrava.
The Municipality of Legnica, Poland has selected Solaris to supply the city's first six electric buses and their charging infrastructure.
The Port of Dover has announced plans to deliver an improved experience for coaches during the UK's peak holiday period.
Totalkare believes that if you’re a tour operator planning trips into Europe, you need to be sure your vehicles are ready.
The Go-Ahead Group and Zenobē have commenced construction on an electric bus charging hub at Oxford Bus Company's Cowley House depot.
PEI Mobility has confirmed its participation in Busworld 2023, which will be held in Brussels from 7 October 2023 to 12 October 2023.
The Metropolitan Transportation Authority (MTA) has activated automated bus lane enforcement (ABLE) cameras on the Q58 bus route in Queens.
In cooperation with Mastercard and K&H, BKK has commenced testing of an innovative contactless fare payment platform powered by Switchio.
5 electric buses enter service in Dithmarschen in Germany, launching the district's switch to a bus fleet that is zero-emission at tailpipe.
There’s a limit to your efficiency if you’re washing buses by hand, which is why Totalkare recommends its wash bay workshop equipment.
Italian bus company MarinoBus and German bus company Univers Busservice GmbH are adding additional Setra double-decker buses to their fleets.
Electric and low-emission school bus manufacturer Blue Bird will present its next-generation Vision electric school bus at STN Expo West.
Daimler Buses has won a tender with HTM for eCitaro and eCitaro G city buses along with the electrification infrastructure for The Hague.
Germany: Ebusco, which manufactures electric buses and charging systems, has signed a contract with SWEG for up to 25 12m Ebusco 2.2 buses.
Arriva presents the facts and figures that are driving its success after implementing Stratio’s predictive maintenance solution.
An Mercedes-Benz eCitaro fuel cell bus was put through an alpine challenge during which it had to withstand extreme cold and steep ascents.
Yutong has begun the delivery of its premium 18m battery electric buses to Kazakhstan. Each one has a range of 400km.
When it comes to choosing buses for a reduced emission fleet it is important to understand how electric buses work, Comeca explains.
Foton Mobility Distribution (FMD) has been selected to supply three hydrogen fuel cell electric buses to Metro Tasmania.
The first of 50 new Alexander Dennis electric buses have been delivered to First Glasgow's Scotstoun depot.
Use the form opposite to get in touch with Sqills directly to discuss any requirements you might have.