Flix, which operates both FlixBus and Greyhound services, has marked seven years of operations in the United States.
Since entering the US market in 2018, the bus operator has introduced a digitally driven approach to long-distance bus travel across North America. Amid growing economic pressures and changing travel preferences, Flix reports a steady rise in passenger demand for cost-conscious travel options.
Over the past seven years, Flix has expanded significantly, now supporting travel for over 12 million passengers annually. The network serves more than 1,600 destinations in the US, Canada, and Mexico. This growth represents an increase of over 1,400% in stop locations since 2018, reaching both major metropolitan hubs and smaller communities.
The company reports that nearly 300 million miles have been travelled under its network since its US launch. This scale of operation has contributed to regional connectivity by linking individuals to employment, healthcare, family, and leisure.
A key milestone in Flix’s North American journey was the 2021 acquisition of Greyhound, the long-established intercity coach service. This step led to the formation of Flix North America Inc., bringing both brands under one organisational structure. The move aimed to support operational efficiencies and bring shared technological innovations to a wider market.
Flix works with more than 50 local and regional bus partners across North America, supporting the network’s development while leveraging local knowledge and resources. As part of its service model, Flix handles digital ticketing, customer service, and route planning, while the partner operators manage the bus services.
The company attributes part of its recent growth to changing travel behaviours. Higher costs for air and car travel, combined with increased interest in more sustainable transport options, have contributed to rising interest in long-distance coach travel. Flix has observed particular growth during peak holiday periods, such as Easter 2025, and continued demand along routes in the Northeast, Midwest, and Southern US.
Kai Boysan, CEO of Flix North America said:Intercity bus travel is experiencing a renaissance, and we’re proud to lead the charge. We’ve invested heavily in better buses, more efficient routes, and a more seamless digital experience — because today’s travellers expect more. Bus travel is emerging as a smart, affordable alternative, and we see massive potential to make it the top consideration for long-distance journeys.
Flix has introduced 11 new routes since the start of 2025 and intends to expand further throughout the year. This includes additional cross-border services into Canada and extended links to underserved areas.
Looking ahead, Flix states it will continue to prioritise investment in fleet modernisation, technology development, and customer experience. The company also notes the importance of intercity buses within national transport planning as a sustainable and equitable form of mobility.
