Specialist in Commercial WiFi Solutions
WiFi SPARK has been providing WiFi services since 2003 and has fast become one of the leading suppliers of WiFi for the Rail industry. A true WiFi innovator, WiFi SPARK offers more than just WiFi, collaborating with partners to provide the platform for digital services, information, and passenger engagement.
Much like rail, WiFi SPARK provides its end-to-end solution for buses as well, meaning that a passenger will be connected throughout their entire journey from bus station, onboard and back again, with no requirement to log into different systems/networks.
With single sign-on WiFi, when a passenger has logged in once, the innovative technology will recognise their device and allow them back online automatically for one year whenever they return to the station, day after day, with a personalised ‘Welcome Back’ message. When the term of free WiFi is finished, the passenger will be required to complete the single log in again for another period of seamless connectivity.
Get Value for you Investment
The SPARK® Platform can be deployed over existing infrastructure to save on cost whilst delivering real value. The ROI stems from advertisement opportunity, system integration and data analysis, where Bus operators can engage with passengers, link in with other services such as ticketing, signage or surveys and use the powerful analytics platform to interpret the data collected to make smarter, data-driven marketing and business decisions.
Offering the signature Continuously Connected Passenger Journey, User Experience portal, analytics and more, WiFi SPARK provides a premium service supported 24/7 by its UK-based Service Desk.
WiFi SPARK Features
- Data Collection – Passengers can be authenticated via email to ensure high quality of data collected for your CRM.
- Roaming – WiFi automatically switches between terminals for the passengers without needing to authenticate again.
- Compliant and Filtered – Fully compliant to legal requirements, filtered with IWF compliant filtering categories and ‘Friendly WiFi Scheme’ approved.
- Fully Managed Service – 24/7 support and monitoring by WiFi SPARK engineers.
- Premium Connectivity – WiFi SPARK uses the best connectivity wherever possible and state of the art hardware to ensure the highest quality connectivity for passengers.
- Active Passenger Engagement: – Central, fully branded and customisable User Experience Portal to enable the operating company to communicate directly with passengers across all transportation methods.
- Secure – WiFi networks for the Public and Corporate are kept separate.
- Cost Efficient – Data offload means that as users move around your site, the connectivity is offloaded onto the strongest WiFi connection ensuring users have the best connection available and cost savings are made for the operating company.
- Analytics – Rich data presented in an easy to use dashboard showing advanced passenger demographics, passenger journeys, dwell time, client count, how far passengers are travelling, the languages used and more.
Safe, Secure and Compliant
WiFi SPARK has many accreditations, including ISO9001, ISO27001, Cyber Essentials, SSIP Worksafe contractor, CHAS, RISQS, Achilles Supply Line and more. The company is legally compliant with the Data Protection Act, RIPA and all new GDPR legislation set to be enforced in May 2018. WiFi SPARK deals with the authorities on behalf of its customers, giving complete protection and peace of mind.
WiFi SPARK is also an approved Friendly WiFi provider. Friendly WiFi is a government-initiated safe certification standard for public WiFi. The Friendly WiFi symbol tells you where the service meets minimum filtering standards – particularly in areas where children are present. WiFi SPARK is proud to be a certified Friendly WiFi provider, meeting the industry standards for filtering, blocking access to sites containing inappropriate content. Working with WiFi SPARK means that your solution will be Friendly WiFi certified. This service is included as part of the WiFi SPARK managed service.
WiFi SPARK is the WiFi innovator in Transport, get in touch with us to hear about how we can keep your passengers connected and supercharge your business intelligence.