Ticketer Develops New Driver Alert Feature for the Bus and Coach Industry: Road Restriction Alerts (RRA)

Ticketer has launched an exciting additional driver alert feature on their Electronic Ticketing Machine (ETMs) which will bring further benefits to public transport operators and drivers.

Due to changing schedules, road closures and rail replacement services, drivers can often find themselves along unfamiliar routes where restricted access, such as width and height limitations, may prevent the safe passage of some buses. Answering an industry wide call for a solution, Ticketer’s new Road Restriction feature alerts drivers when they are approaching a restricted access area that cannot safely accommodate the vehicle, warning the driver that it would be inadvisable to cross under or through.

Ticketer Road Restriction
A successful pilot is already underway with several operators.

Utilising a regularly updated national gazetteer of restricted roads across the UK, together with dimensions of the vehicles, the ETM can detect when the bus is approaching any restricted roads and warn the driver via a visible and audible alert.

Head of Product at Ticketer, Jason Mann, commented:

Extending the Ticketer ETM to deliver this functionality means there are no additional hardware needs or additional installation requirements, cutting down on unnecessary costs and ensuring immediate rollout to operators. Furthermore, as with all Ticketer upgrades, the RRA feature can be simply uploaded to the ETMs over the air without the need for a site visit to deliver this much-needed solution.

A successful pilot is already underway with several operators, including First Bus, one of the UK’s largest bus operators, who are leading the trial.

Commercial Director at First Bus, Simon Pearson, said:

Ticketer’s enhanced driver alert functionality improves our drivers’ access to critical information. The seamless implementation of this customer-focused technology will allow us to introduce the update at pace and with ease, right across our UK-wide fleet. We look forward to working with Ticketer over the coming months to integrate learnings from the pilot and support the wider rollout of this important ETM update.

This article was originally published by Ticketer by Corvia Ltd..


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