Top Considerations When Upgrading Public Transportation Ticket Readers
Taking the first step to upgrade your ticketing and fare collection devices may seem daunting without a clear understanding of the considerations and key decisions required to scope your project properly.
Despite best intentions, new ticket reading systems can fail to integrate properly with existing systems and lack a future upgrade path. Planning your ticketing hardware upgrade correctly can preserve passenger experiences, prevent costly service disruptions and provide a needed competitive edge.
Timing is everything. External forces can often influence the ease of hardware upgrades, as well as delivery timelines. Urban modernization initiatives, technology integrations and competitive pressures are all catalysts for adopting more dynamic ticket reading solutions.
There is no doubt that the time to update public transportation ticket readers and validators to accept contactless payments for an Automated Fare Collection (AFC) system is now. A well-considered approach to upgrading will help eliminate internal resistance, garner more organizational support and put you on the course for realizing revenue growth faster. Get ready to start your upgrade >>
Jacksonville Transportation Authority (JTA) deployed an HID ticket validator that was compatible with the existing mobile ticketing app and scalable for future growth. Passenger boarding times were reduced, mobile ticketing grew, and JTA realized savings in excess of $40,000.
Transitioning to an AFC system with contactless payments requires proper planning to ensure the best front-end ticketing hardware and vendor is selected. The following key considerations can help to identify the best AFC system for your organization:
These key considerations provide valuable guidance when planning a ticketing hardware upgrade. Modern public transportation ticket readers and validators need to include contactless fare payment technology reliable enough to facilitate swift boarding times, and flexible enough to work with a variety of payment service providers.
Learn more in this executive brief Key Considerations When Upgrading Public Transportation Ticketing Hardware.
Following the acquisition of Access-IS, HID has extensive experience developing mass transit industry ticketing hardware solutions. We work with systems integrators and payment service providers to support the mobile ticketing upgrade projects of public transportation authorities globally. Find out how HID ticketing technologies help create a seamless, intuitive user experience >>
This article was originally published by HID Global.
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